STAGIRE

Account

Delete Your Account

You have the right to request deletion of your Stagire account and all associated personal data at any time.

Delete it in the app

This is the fastest way. The deletion takes effect immediately.

  • Open the Profile tab.
  • Tap the menu (three dots) in the top right corner and choose Delete Account.
  • Enter your password and confirm.

You cannot delete your account while you have an active event that you organise, or while you are confirmed for an active event. Complete or end those events from the Events tab first, then delete your account.

Or request deletion by email

If you cannot sign in or prefer not to use the app, send an email to us from the email address associated with your Stagire account. This allows us to verify your identity and locate the correct account for deletion.

Email us to delete your account

What to include in your email

To help us process your request as quickly as possible, please include:

  • Subject line: Account Deletion Request
  • Send from the email address registered to your account

The link above will pre-fill the email for you, so just send.

What happens next

Deleting in the app is immediate. Email requests are processed within 30 days of receiving them. Either way, the following data is permanently deleted or overwritten:

  • Your email address and login credentials
  • Your full name and phone number
  • Your profile photo
  • Your saved map region and push notification token
  • Your roles and qualifications
  • Your pending applications for events
  • Your favourites, and your appearance in other people's favourites

What we keep

Some records are shared with other users, so they stay in anonymised form. Your name and photo are no longer shown, and your details appear as "N/A":

  • Events and venues you created
  • Roles you were confirmed for at past events
  • Ratings and reviews you gave or received
  • Messages you sent. The other participant in the conversation can still read them, and the conversation becomes read-only.

Messages and rating comments are not erased automatically, because they also belong to the other person's record. If you want specific messages or comments removed, email us at info@stagire.com and we will review the request. Some data may also be retained in aggregated form where it cannot be linked back to you (for example, past event statistics).

Questions

If you have any questions about your data or this process, contact us at info@stagire.com. For more information on how we handle your data, read our Privacy Policy.